SoftNice UG

About the Company

SoftNice is an award-winning and global IT Services and Solutions company specialised in deploying IT solutions and delivering them. We recruit for a wide range of industries including IT, Event, Healthcare Finance & Security Staff. We offer recruitment in all the forms viz. temporary, permanent and contract assignments.

Softnice has been established for over 10 years, building strong relationships with our customers and candidates.Today we proudly call ourself as 360 staffing company as we are successfully delivering into IT Professional Staffing, Engineering Staffing, Industrial & Healthcare Staffing.

We currently are partners with many other companies to help them find the best apprentices for their clients, one of them is the British Institute of Recruiters.
We appreciate the experience, our candidates bring from different industries and we like to leverage it for the mutual benefit of both customers and applicants.
Globally, we are based in the United Kingdom, the EU, the APAC and the USA.

Listed Jobs

Company Name

SoftNice UG

Job Title

Technical Business Analyst

Job Description

We are looking for a Business/Systems Analyst who has core experience working with infrastructure, end user device management, telephony and MS Exchange. The business analyst will have excellent communication skills and can adapt to a fast and ever-changing landscape.
The business analyst will be assigned to a number of initiatives within the Core Infrastructure and End User Value Streams. Primarily analysing and cleansing data to enable the initiatives to drive value and deliver positive outcomes for the business. The role will require a flexible individual who can work on a number of analysis tasks at once, who can provide clear understandable data that can be used by the team and presented to various levels of stakeholders. They will need to be able to work at pace in a demanding environment.
Responsibilities
· Support the Product Owner to analyse data to inform prioritisation and delivery decisions
· Facilitate internal and external stakeholder workshops, building a valuable relationship with our end-user community
· Consume and understand complex specifications and turn these into valuable product driven outputs
· Analyse and document business processes, data flows, and system interactions
· Collaborate with engineers, testers, and other team members to ensure quality and timely delivery
· Communicate effectively with all levels of stakeholders, both verbally and in writing
Requirements
· At least 5 years of experience as a Business Analyst or Systems Analyst
· Working in a technical environment is essential, preferably infrastructure or end user compute; desktop, VDI, Exchange, telephony and Device as a Service (DaaS)
· Ability to deliver data driven content from a number of sources e.g., Active Directory, Workday, Microsoft Intune, Excel
· Ability to create reports for different audiences and all levels of complexity, using visualisation tools such as PowerPoint, Power BI
· Experience with Microsoft Intune would be an advantage
· Strong knowledge of business analysis tools and techniques, such as user stories, use cases, wireframes, UML, BPMN, etc.
· Experience in working with agile methodologies, such as Scrum and Kanban using Jira
· Previous or current experience in testing would be an advantage
· Excellent communication, presentation, and facilitation skills
· Must be able to work independently and proactively in a fast-paced and dynamic environment
Location and Duration
This is a contract position ideally based in London or York, UK.
The duration of the statement of work is 6 months, with a possibility of extension, depending on the project needs and performance.
It is a hybrid working environment, but the successful candidate will be happy to be onsite for 2 days per week.

London, United Kingdom

Hybrid

31-03-2025

Company Name

SoftNice UG

Job Title

Senior Salesforce Developer

Job Description

1.Hands on experience in Sales and CPQ, Service Cloud.
2.Hands on experience in Apex, Triggers, Test classes, Lightning Web Components
3.Understand business requirements, and provide work effort and duration estimation
4.Creation of Salesforce design and entity models & Configuration
5.Provide solution design and Implement changes
6.Assess the impacts on technical design because of the changes in functional requirements
7.Perform code review , Production support , Incident management, Service Request, Enhancements configurations for salesforce application
9.Technical Support for salesforce application
11. Status Reporting, Excellent communication skills - written and verbal
14.Exposure to Agile methodology would be preferred
15.Guidance on Integration and customization, Design Validation, Drive Solution using Configuration
16.Integration tools such as MuleSoft , Dell Boomi and Informatica, Proficient in Integration design, patterns, Rest/SOAP API
17.Data migration using tools like Data loader, Import wizard
18.salesforce Certifications Sales Cloud, CPA, Service Cloud, System and Application Architect certified

London, United Kingdom

On site

04-04-2025

Company Name

SoftNice UG

Job Title

PAM Business Analyst – BeyondTrust

Job Description

Job Description:
Monitoring and Remediation:
To Investigate non-compliant devices/servers and collaborate with cross-functional teams to understand technical requirements for onboarding into BeyondTrust.
To Monitor account activity of users bypassing BeyondTrust. To engage with users to investigate activity, and to understand if accounts are interactive and/or privileged.
To gather, understand and document requirements as communicated by the engineering teams for audit evidence, proceeding with forming action plans accordingly. Use of JIRA to document evidence and track progress.
Password rotation project:
To analyse users’ accounts that require password change in BeyondTrust to adhere to the 90-day audit requirement.
To engage with users and wider teams to guide them through the process.
To identify and document use cases to raise risk exception.
To remediate risks including users logging into the system using someone else’s credentials if passwords are not updated regularly.
Database Onboarding:
To help Database team remediate their PAM audit findings.
To analyse and identify the requirements from PAM audit findings. To agree with Database teams & PAM Engineering teams on the project scope and deliverables.
To provide support to PAM and Database engineers for any ad-hoc tasks, which includes database inventory analysis, facilitating communications across different teams and database account onboarding.
BeyondTrust Unified Vulnerability Management (BT UVM) Appliance Upgrade:
To support the implementation of BT UVM Project which includes:
managing the stakeholders’ communications and ensure all the LCH load balancer users have access to the new load balancer.
To ensure change approval is approved and implemented by getting agreement from all affected parties.
To support the PAM Engineer/Project Manager/other impacted teams in resolving user’s access problems/ad hoc analysis tasks.
PAM Control Matrix:
To perform a gap analysis on a Business Unit’s PAM controls, mapping existing controls against the company’s PAM controls
To consolidate data from ServiceNow and BT, transforming raw reports into a structured security inventory that improved visibility.
Documentation of the process for handover
To investigate non-compliant Unix local accounts with relevant owners, and proceed to onboard them into BT if necessary

London, United Kingdom

On site

08-04-2025

Company Name

SoftNice UG

Job Title

Java Architect – Backend & Distributed Systems

Job Description

Java FSD developer with strong expertise in backend-heavy skills (Core Java, multithreading, Spring, Spring Boot, REST API, Distributed Systems, Messaging and Streaming) Strong experience in REST API modeling and implementation. Must have expertise in low-latency messaging systems (e.g., Kafka, RabbitMQ), database optimization techniques, and REST API design for efficient data handling. Should be proficient in designing scalable systems, troubleshooting complex issues, performance tuning and optimization strategies. Strong hands on in testing automation, unit testing and performance testing using frameworks i.e, Junit, Mockito, SonarQube, JMeter. etc Should have a strong understanding of design patterns, resource utilization strategies, and performance optimization methodologies to ensure system efficiency and reliability. Moderate exposure expected in caching strategies (e.g., Redis), container orchestration tools like Kubernetes, and performance profiling tools like JProfiler and VisualVM.

London, United Kingdom

Hybrid

10-04-2025