cover image
Light Fantastic Production Services Ltd

Light Fantastic Production Services Ltd

www.lfps.co.uk

1 Job

33 Employees

About the Company

Light Fantastic Production Services Ltd are a trade supplier to the live event, exhibition, and television industries.

We provide both design and technical services to prestige events and productions across the UK & Europe. From initial concept to final delivery we are a single point solution for all your production needs.

Our expertise spans design services, lighting, audio, video, led wall, staging, scenic construction, rigging and power distribution.

We work with a broad range of clients to deliver mesmerising live events and experiences.

Listed Jobs

Company background Company brand
Company Name
Light Fantastic Production Services Ltd
Job Title
Operations Manager
Job Description
Salary £40,000 - £45,000

Light Fantastic Production Services Ltd provide high-quality lighting, audio, video and scenic solutions to the
live events industry. Our clients rely on us to deliver bespoke production solutions to a wide range of prestige
live events across the UK & Europe.

An opportunity has arisen for an enthusiastic, highly motivated individual to join our team based in
Borehamwood, Hertfordshire, as Operations Manager. In this role, you will take responsibility for coordination
between internal departments and provision of essential services like crewing and transport to ensure the
efficient delivery of a wide range of live events & projects.

In this role, you will act as the lynchpin between our internal Operations, Project Management, Warehouse,
Workshop and Site teams to ensure all departments are adequately resourced to meet project requirements.
You will lead the Operations team, overseeing the provision of key services including logistics, crewing, and
transport. You will have a major impact across all areas of the business, constantly instigating, monitoring
, and adapting operational processes to ensure they are robust and scalable.

The ideal candidate will have a background in the lighting/audio/video industry and an inherent
understanding of the time pressures and deadlines that are essential to the success of our work. A creative
problem solver, you will be confident in resource management and be able to adapt and react to changing
circumstances at speed. A positive, can-do attitude is essential along with the drive to continuously build and
improve our operations management infrastructure and team.

You must be enthusiastic, eloquent, and comfortable communicating with both internal and external
stakeholders by phone, email, and in person. You will be extremely computer literate with excellent
interpersonal skills and a good sense of humour!

Due to the nature of the live events industry, working hours will be flexible and will include occasional evening
and weekend work where required. A full driving license will be required.

Company benefits include:

30 days paid holiday (including Public Holidays)
Personal private healthcare plan
Personal private dental cover
Enhanced company pension
Long service reward scheme
Company laptop
£50 annual birthday gift
Staff facilities including fresh ground coffee, vending machine & pool table
Weekly snacks & ‘Fresh Fruit Fridays’
Ongoing specific training opportunities

Responsibilities:
Take a broad oversight of all projects to ensure relevant departments are aware of operational
requirements

Liaise between internal staff as required, managing logistics across multiple projects to ensure
efficient and cost-effective use of internal & external resources

Support the Warehouse and Workshop Managers to ensure their departments are adequately staffed
to suit the operational needs of the business

Provide line management to the Operations Administrators, Bench Technician(s), Van Driver(s) and
internal production staff, including rota scheduling, overtime calculations and managing expense
claims

Oversee the booking and scheduling of freelance crew by our Operations Administrators

Ensure the Operations Administrators build and maintain relationships with freelance crew, local crew
& transport suppliers, understanding their skills and capabilities

Ensure data relating to freelance crew in TeamTrack is complete and accurate

Manage and schedule internal production staff, ensuring they are deployed efficiently and effectively
across projects with allowances made for rest periods

Oversee the booking of hotels, travel & catering for crew by our Operations Administrators

Support the Operations Administrators when required, stepping in to pencil, book & cancel freelance
crew, local crew and transport as required to suit project requirements

Oversee the booking and scheduling of internal & external transport by our Operations Administrators

Oversee the management of company drivers and vehicles to ensure legal compliance and best
practice

Take responsibility for the maintenance and operation of our internal vehicle fleet

Ensure that daily / weekly vehicle checks are undertaken by drivers and act on any faults

Oversee the Operations Administrators in generating & sending out purchase orders for external
services, dealing with any discrepancies that occur

Raise any discrepancies with projected vs actual costs to the Project Management team and take
steps to minimise impact where possible

Manage our Service department and Bench Technician(s) to maximise equipment uptime

Continually seek to develop, implement, and maintain processes for quarantining damaged equipment
and returning items to service as soon as possible

Adapt and respond to changing circumstances in real time

Adopt a creative approach to problem solving, adapting and reacting to changing circumstances at
speed

Develop, implement, and review processes and procedures to ensure maximum efficiency and
minimise wastage

Take responsibility for business and operational improvements where procedures and processes have
failed or have not been followed, through investigation and departmental debriefs

Champion and promote best practice in all areas of health & safety

Advise the Senior Leadership Team on any matters which may affect the safety of the work
environment

Implement and maintain any tasks related to health & safety as directed by the Senior Leadership
Team

Oversee the maintenance of office, warehouse & site first aid kits

Document & report all damages, incidents or near misses to the Senior Leadership Team in a timely
manner

Provide out of hours support as required

Operate within all LPFS protocols and procedures

Adopt a positive, can-do attitude to all challenges, acting as an ambassador for the company at all
times

Support the Senior Leadership Team in developing processes and procedures to improve all aspects
of the company’s operations

Undertake any other tasks as reasonably requested by the Senior Leadership Team
London, United Kingdom
Remote
29-10-2024