Handle Recruitment

About the Company

Our heritage is in the UK's creative industries. Our story is about people.

We opened the doors in 1978 and built our reputation in the music industry. We quickly realised that a great brand is not always a household name. A great brand is something people connect with, not just a place they work. Somewhere that helps them become better at what they do. It could be a record label, it could be in media, it could be a tech start-up.

Supporting Great People in Marketing | Finance | HR | Office Support | Sales | Legal | Event Operations | Post-Production.

The Talent Solutions we provide, Permanent, Temporary and Interim Recruitment | People Consultancy | Outsourced Freelancer Payroll & Compliance.

The Industries we support: Music | Film | TV | Entertainment | Fashion | Live Events | Sport | Publishing | Creative Services.

Listed Jobs

Company Name

Handle Recruitment

Job Title

Commercial Operations Manager - Tech Retail

Job Description

Handle Recruitment is partnering with a global tech consumer brand to recruit a Commercial Operations Manager to help shape the future of retail operations.

In this role you will manage key operational elements of market-leading affordability programs, ensuring seamless execution and exceptional customer experiences. You'll collaborate across multiple departments to deliver innovative solutions and drive efficiency, all while managing partner relationships.

In this role your responsibilities will include:
Overseeing program operations including offer management, issue resolution, partner engagement, and financial controls.
Supporting critical back-end processes to enable program execution.
Processing invoices and reconcile transactions with external partners.
Working cross-functionally on terms & conditions and pricing statements.
Building strong relationships across teams to ensure operational effectiveness.

To be successful in this role you will have:
Extensive experience in e-commerce operations support.
Strong track record in managing consumer-facing programs and delivering business results.
Expertise in Excel and data analysis.
Copy writing experience (e.g., terms & conditions, user agreements).
Strong collaboration, stakeholder management and problem solving abilities.

Please apply now for a further conversation!

Handle Recruitment is acting as an Employment Business in relation to this vacancy.

London, United Kingdom

On site

02-04-2025