NSPCC

About the Company

We’re the NSPCC, we exist to keep children safe.

Everything we do puts children first – their voices, their experiences, their needs. We support young people through Childline, no matter their worry, making sure they always have someone to turn to. We’re here to help children recover from abuse so that it doesn’t shape their future, and we work to prevent it from ever happening.

We want everyone to know the part they can play. We campaign for and create change, in schools, online, and in local communities across the UK and Channel Islands.

We want to work with everyone in children’s lives. By building a bigger team, we can make sure more children have the safety and support they need. Every pound you raise, every petition you sign, every minute of your time, will make a difference.

We’ve been protecting children for over 140 years. And as long as children need us, we’ll be here.

Anyone worried about a child can call our Helpline on 0808 800 5000.

Listed Jobs

Company Name

NSPCC

Job Title

Product Engineer

Job Description

This is your chance to be part of a defining moment in shaping the future of our services.

Here at the NSPCC, we've been protecting children for over 100 years, doing everything we can to prevent abuse and neglect and giving expert support to help children recover.

We're now at a pivotal moment in our strategy, with two programmes from our Operations department offering the right candidate a chance to be involved in some of the most significant technology upgrades to our services in the history of the NSPCC.

Helplines Technology Transformation Programme – focused on the future technology for our Childline , NSPCC Helpline and Supporter Care
Services Technology Transformation Programme – focused on the future technology for our Local Services and Partnership & Development

Together these programmes will transform how we help even more children and young people feel listened to, supported and kept safe.

This is your chance to personally make a positive difference for thousands of children and young people every year.

Alongside working with a wide variety of stakeholders, from service users to those on the frontline of our services, we're looking for people who want to be part of a dedicated team to support these programmes with the design, build, test and implementation of their new technology solutions

We're currently recruiting for a full time, fixed term Product Engineer.

We're currently recruiting for 1 full time, fixed term position in our Operations department to support both the Helplines and Services Technology Transformation programmes. The position will run until the end of April 2026.

You will be a key point of support in building, testing and implementing the changes necessary to support both the development of the new Services systems, working closely under the project guidance of the Head of Transformation, Product Managers and in coordination with developers from our external suppliers.

The Product Engineer will be responsible for using “low code” solutions to configure workflows, field option-sets and display of key performance indicator metrics (dashboards and wallboards) on our front-end applications.

This role will be home-based, but the post holder will be expected to undertake business travel as required, specifically to our London office to support the Helplines Technology Transformation Programme and Services Transformation Programme.

There is also the expectation at appropriate points in the programme delivery, to support with occasional out of hours deployments (usually early morning during the weekday) and once the systems are live, to support with the resolution of any critical incidents out of hours via an on-call rota (for which post-holders will receive an additional 2.5% allowance).

We're looking for talented people who value putting children first:

To be successful in this role, you will need to be someone who

Is ‘tech savvy' – we're not looking for world-class developers, but we are looking for people who feel comfortable working with systems, understanding how to configure workflows, tweak existing code, and would generally fit the model of a “power user” of a system.
Has previous experience administering or managing front-end applications (such as Genesys, Dynamics, PowerPlatform or Umbraco Cloud solutions) within complex operational environments such as contact centre or social work settings.
Has a good eye for detail. Someone who can work methodically under change control conditions and understands how it important it is to get this right for the benefit of children and young people.

Please refer to the job description for a full person specification. We ask all candidates to address and evidence that they meet each of the 7 points in the person specification in their supporting statement (within a total word limit of 10,000 characters).

If you would like any further information about the role, please contact Hannah Driscoll (Project Manager) at Hannah.Driscoll@nspcc.org.uk

The NSPCC is committed to equality and diversity and wants to attract a range of talented people. The NSPCC fully supports the rights and opportunities of all staff to seek, obtain and hold employment and to enjoy equal employment opportunities without discrimination.

Please note w e are recruiting on a rolling recruitment basis for this role. Applications will be reviewed immediately and if successful at shortlisting will be invited to interview prior to the closing date.

United Kingdom

Remote

14-04-2025

Company Name

NSPCC

Job Title

Senior Data Engineer

Job Description

This is your chance to be part of something big.

Here at the NSPCC, we've been protecting children for over 100 years, doing everything we can to prevent abuse and neglect and giving expert support to help children recover.

Our Technology and Data directorate has developed an ambitious data and analytics strategy to transform the NSPCC into a leading data-driven organisation at the forefront of preventing child abuse and neglect through the collective insights of our data.

As part of this strategy, we have established a central data and analytics hub with a dedicated data engineering team. This team is central to how the NSPCC uses data to transform the way it works and to help even more children and young people feel listened to, supported and kept safe.

We're currently recruiting for a full time, fixed term Senior Data Engineer.

We're currently recruiting for 1 full time, fixed term position in our Data Engineering team whilst existing members of staff are seconded to programme delivery. This position will run until the end of April 2026.

You will be responsible for bringing your skills and experience in ETL tooling to life, contributing to the design, development, testing and implementation of our existing data warehouses and cloud based analytics platforms. You will support our automation efforts to improve the way the NSPCC manages its data to support better outcomes for children, young people, their families and our supporters, disseminating this knowledge to other Data Engineers and the wider team.

This role will be home-based, but the post holder will be expected to undertake business travel as and when required.

We're looking for talented people who value putting children first:

To be successful in this role, you will need to be someone who

Has previous experience as a data engineer – we're looking for someone who can hit the ground running, who is confident in SQL, python (with Spark a real bonus) and has a good knowledge of data warehousing concepts
Can make the complex simple – we're looking for people who are great communicators, with a passion for data and technology and the ability to critically evaluate and translate what the right solution could be for the problem in front of you.
Has a good eye for detail - someone who can work methodically under change control conditions and understands how it important it is to get this right for the benefit of children and young people.

Please refer to the job description for a full person specification. We ask all candidates to address and evidence that they meet each of the 9 points in the person specification in their supporting statement (within a total word limit of 10,000 characters).

If you would like any further information about the role, please contact Ben Corcoran (Associated Head of Data Engineering) at Ben.Corcoran@nspcc.org.uk

The NSPCC is committed to equality and diversity and wants to attract a range of talented people. The NSPCC fully supports the rights and opportunities of all staff to seek, obtain and hold employment and to enjoy equal employment opportunities without discrimination.

Please note w e are recruiting on a rolling recruitment basis for this role. Applications will be reviewed immediately and if successful at shortlisting will be invited to interview prior to the closing date.

United Kingdom

Remote

17-04-2025

Company Name

NSPCC

Job Title

Data Scientist (Machine Learning Engineer)

Job Description

This is your chance to be part of a defining moment in shaping the future of our NSPCC Helplines.

Here at the NSPCC, we've been protecting children for over 100 years, doing everything we can to prevent abuse and neglect and giving expert support to help children recover.

We have recently begun a technology transformation programme for our NSPCC Helpline and Childline services that represents one of the most significant technology upgrades to these services in the history of the NSPCC. AI will be a vital enabler of these new systems, helping our front-line staff to be more efficient and effective, and to ultimately transform how we help even more children and young people feel listened to, supported, and kept safe.

This is your chance to personally make a positive difference for thousands of children and young people every year.

Alongside working with a wide variety of stakeholders, from service users to those on the frontline of our services, we're looking for people who want to be part of a dedicated team to support these programmes with the design, build, test and implementation of their new technology solutions

We're currently recruiting for a full time, fixed term Data Scientist with a focus on Machine Learning.

We're currently recruiting for 1 full time, fixed term position in our Data & Analytics Hub that will support both the Helplines and Services Technology Transformation programmes. The position will run until end of April 2026.

You will support the NSPCC to be more effective and efficient in how we help children and young people through the use of generative AI throughout our Helplines services.

The post-holder will develop, test, and deploy a range of generative AI solutions. Our priority is to focus on models that enable staff and volunteers to spend more time on where they add the most value (directly talking to children, young people or the adults concerned about them, or supporting each other to do so)

This role will be home-based, but the post holder will be expected to undertake business travel as required, specifically to our London office to support the Helplines Technology Transformation Programme.

We're looking for talented people who value putting children first:

To be successful in this role, you will need to be someone who

Has previous experience as a data scientist or ML engineer– we're looking for someone who can hit the ground running, who is confident in Python, SQL, and has experience in deploying ML models and frameworks.
Can make the complex simple – we're looking for people who are great communicators, with a passion for data and technology and the ability what the right models or approach to meeting the business needs will be.

Please refer to the job description for a full person specification. We ask all candidates to address and evidence that they meet each of the 8 points in the person specification in their supporting statement (within a total word limit of 10,000 characters).

If you would like any further information about the role, please contact Kate Brand (Head of Data & analytics) at Kate.Brand@nspcc.org.uk

The NSPCC is committed to equality and diversity and wants to attract a range of talented people. The NSPCC fully supports the rights and opportunities of all staff to seek, obtain and hold employment and to enjoy equal employment opportunities without discrimination.

Please note w e are recruiting on a rolling recruitment basis for this role. Applications will be reviewed immediately and if successful at shortlisting will be invited to interview prior to the closing date.

United Kingdom

Remote

17-04-2025

Company Name

NSPCC

Job Title

Senior Data Analyst

Job Description

This is your chance to be part of a defining moment in shaping the future of our services.

Here at the NSPCC, we've been protecting children for over 100 years, doing everything we can to prevent abuse and neglect and giving expert support to help children recover.

We're now at a pivotal moment in our strategy, with two programmes from our Operations department offering the right candidate a chance to be involved in some of the most significant technology upgrades to our services in the history of the NSPCC.

Helplines Technology Transformation Programme – focused on the future technology for our Childline , NSPCC Helpline and Supporter Care
Services Technology Transformation Programme – focused on the future technology for our Local Services and Partnership & Development

Together these programmes will transform how we help even more children and young people feel listened to, supported and kept safe.

This is your chance to personally make a positive difference for thousands of children and young people every year.

Alongside working with a wide variety of stakeholders, from service users to those on the frontline of our services, we're looking for people who want to be part of a dedicated team to support these programmes with the design, build, test and implementation of their new technology solutions

We're currently recruiting for a full time, fixed term Senior Data Analyst.

We're currently recruiting for 1 full time, fixed term position in our Data & Analytics Hub that will support both the Helplines and Services Technology Transformation programmes. The position will run until end of April 2026.

The Senior Data Analyst will support the NSPCC to be more effective and efficient in how we help children and young people through the effective use of data.

The post-holder will work closely with the Data Product Manager and Data Engineers in the transformation programmes and be responsible for developing and optimising Power BI dataflows. They will support other analysts within the operational support and insight teams across the business to develop the KPI reporting that is needed from go live of the new solutions, and work closely with various stakeholders across the business to ensure the reports support the outcomes of the programme overall

This role will be home-based, but the post holder will be expected to undertake business travel as required, specifically to our London office to support the Helplines Technology Transformation Programme and Services Transformation Programme.

We're looking for talented people who value putting children first:

To be successful in this role, you will need to be someone who

Has previous experience as a BI developer or data analyst with a BI emphasis – we're looking for someone who can hit the ground running in building semantic models and reports.
Is really confident implementing best practice in building semantic models in Power BI and who can support others in doing so.
Experience of developing code (for example using SQL, R, or Python for analysis) is a bonus.
Can make the complex simple – we're looking for people who are great communicators, with a passion for data and technology and the ability to creatively work through with multiple stakeholders what the right reporting approaches could be to meet business outcomes.
Has a good eye for detail - someone who can work methodically and understands how it important it is to get the quality of our reporting outputs right for the benefit of children and young people.

Please refer to the job description for a full person specification. We ask all candidates to address and evidence that they meet each of the 8 points in the person specification in their supporting statement (within a total word limit of 10,000 characters).

If you would like any further information about the role, please contact Fraser Paterson (Lead Data Analyst) at Fraser.Paterson@nspcc.org.uk

The NSPCC is committed to equality and diversity and wants to attract a range of talented people. The NSPCC fully supports the rights and opportunities of all staff to seek, obtain and hold employment and to enjoy equal employment opportunities without discrimination.

Please note w e are recruiting on a rolling recruitment basis for this role. Applications will be reviewed immediately and if successful at shortlisting will be invited to interview prior to the closing date.

United Kingdom

Remote

17-04-2025