RELX

About the Company

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America.
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Please note that RELX does not contact people through social media to extend job or contract offers, nor do we request money, credit card details or bank account information as part of any project or job application process. Any such request is fraudulent. Please contact your local law enforcement agency if you have been victimized by a scammer. For careers, access https://www.relx.com/careers/why-relx

Listed Jobs

Company Name

RELX

Job Title

Support Analyst

Job Description

Are you interested in developing Customer Service Skills?

Do you have strong time management, communication, and organisational skills?

About Role

The Support Analyst plays an essential role in delivering technical support and maintenance for our enterprise systems. This position necessitates a comprehensive understanding of system operations, advanced troubleshooting abilities, and the capacity to collaborate effectively with various teams to ensure the seamless functioning of our services.

Responsibilities

Record timely and accurate incident information, including logging, updating, and completion of incidents along with time spent and final solution details.
Research, analyze, investigate, and resolve reported incidents in accordance with defined service levels.
Perform routine maintenance tasks, including installation and configuration of product software or releases as required for the role.
Maintain multiple working environments to ensure efficient support of common customer products.
Attend relevant courses or use other means to continuously improve skills and develop relevant product knowledge. Accreditation on certified courses may be required with future product development. Additionally, maintain consistent attendance, punctuality, personal appearance, and adherence to relevant policies and procedures.
Provide maximum flexibility for role requirements, such as covering late rota working, site visits when required, and company or departmental meetings.
Perform any other duties as reasonably requested.

Requirements

A degree in IT, Business, Law, or equivalent
Interest in Enterprise Software Solutions
Experience with: Progress Openedge, Microsoft Operating Systems, Virtual Server Platforms, Microsoft Azure, Microsoft SQL Server
Hands-on experience with Visualfiles support and installation
Expert support for internal organizations on products and technical environments
Independent judgment and problem-solving abilities to adapt to shifting priorities
Strong performance in technical customer support, demonstrating expertise, problem-solving, and interpersonal skills
Ability to manage multiple tasks simultaneously
Drive and motivation to self-learn complex software applications
Strong research skills
Proven customer interaction and relationship-building skills
Effective interpersonal, communication, and presentation skills for various audiences
Clear and concise information delivery to clients, management, and departments
Teamwork flexibility, including out-of-hours support
Knowledge of scripting, databases, and database languages preferred
Understanding of cloud infrastructure and remote delivery platforms

It would be nice if you have

Experience within the legal market
An understanding of UK legal workflow and process
Experience of working with third-party delivery teams
Experience of working with Corporate clients
Industry-recognized technical knowledge e.g. SQL, .Net, Azure certification
A keen interest in programming, or a programming background

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

Benefits

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing programs
Life assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel Season ticket loan
Electric Vehicle Scheme
Optional Dental Insurance
Maternity, paternity and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts scheme via Perks at Work

About The Business

LexisNexis Legal & Professional is a leading global provider of legal, regulatory, and business information and analytics. Our mission is to advance the rule of law around the world by providing the tools and resources needed for professionals to make informed decisions and improve their productivity.

Join our team and be part of an organization that values innovation, collaboration, and excellence. Apply today to contribute to our mission and help drive our continued success.

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy.

Leeds, United Kingdom

On site

11-04-2025

Company Name

RELX

Job Title

Senior Cloud / SRE Engineer

Job Description

Senior Cloud/ SRE Engineer

Are you enthusiastic about designing and managing cloud platforms?

Do you find satisfaction in ensuring the reliability and performance of complex systems?

About Team

The LexisNexis Intellectual Property (IP) division (https://www.lexisnexisip.com) provides international patent content and a suite of online and analytic tools that meet the evolving needs of the intellectual property market. We deliver data to support LexisNexis IP search and analytics applications, empowering our customers with actionable insights and metrics for critical business decisions.

Our corporate culture thrives on excellence, innovation, and a strong dedication to our customers, employees, and communities. Working here means joining a vibrant, diverse, and collaborative team where you are free to grow and contribute actively.

About Role

This role involves conducting complex research, design, and platform development/support within a specific functional area or product line. It contributes directly to project plans, schedules, and methodologies for implementing cross-functional software assets and infrastructure. Responsibilities include cloud platform design across multiple systems, SRE activities, mentoring less-experienced team members, and collaborating with users, customers, and stakeholders to translate their requirements into effective solutions. Additionally, it focuses on fostering a culture of innovation and excellence.

Qualifications

Good experience in Cloud Engineering with a strong focus on Azure and/or AWS.
Bachelor’s degree in engineering, Computer Science, or equivalent experience.
Preferred: Azure Solutions Architect certification or AWS Certified Solutions Architect.

Requirements

Strong knowledge of cloud services (e.g., EC2, S3, RDS, Lambda, Azure VMs, Azure Storage, Azure Functions).
Experience with Infrastructure as Code (IAC) technologies (e.g., Terraform, ARM/BICEP).
Proficiency in containerization and orchestration tools (e.g., Docker, Kubernetes/EKS).
Proficiency in scripting languages (e.g., Python, Bash, TypeScript, PowerShell).
Knowledge of networking concepts and security best practices.
Familiarity with SRE activities and best practices.
Familiarity with DevOps practices and tools.
Experience with monitoring and logging tools (e.g., DataDog, Coralogix, AWS CloudWatch, Azure Monitor).
Excellent problem-solving and stakeholder management skills.
Strong written and oral communication skills.
Experience collaborating across multiple topics in parallel.

Responsibilities

Collaborating with technical personnel and team members to finalize solutions.
Writing and reviewing documentation for the management, improvement, and support of platforms/assets.
Completing complex bug fixes and root-cause investigations.
Working closely with development and platform teams to understand requirements and translate them into high-quality solutions.
Implementing infrastructure management and deployment best practices, including code/solution reviews.
Operating in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders.
Self-manage workload to ensure timely and high-quality delivery of solutions.
Resolving complex technical issues with high-quality solutions.
Mentoring less-established colleagues, ensuring they are knowledgeable in critical aspects of their roles.
Maintain a learning/growth mindset to stay updated on new technology developments.
Proactively propose solutions to improve and grow the organization.

Why Join Us?

Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make a significant impact, we encourage you to apply.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working for you

Benefits

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Dutch Share Purchase Plan
Annual Profit Share Bonus
Comprehensive Pension Plan
Home, office or commuting allowance
Generous vacation entitlement and option for sabbatical leave
Maternity, Paternity, Adoption and Family Care leave
Flexible working hours
Personal Choice budget
Variety of online training courses and career roadshows
Wellbeing programs and gym facility in the office
Internal communities and networks
Various employee discounts
Recruitment introduction reward
Work from anywhere
Employee Assistance Program (global)
Annual Event

About The Business

A global leader in information and analytics, we help researchers and healthcare professionals’ advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy.

Farringdon, United Kingdom

On site

11-04-2025