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Insight International (UK) Ltd.

Business analyst - Customer Data programme

On site

London, United Kingdom

Freelance

22-11-2024

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Job Specifications

Short Description of the Job
Lead Business analyst in Customer Data programme, working with several stakeholders across the bank to deliver the prioritised outcomes
Capture, validate and document business and system requirements and make sure that they are in line with key strategic principles and translated from business operations, business objectives or from external requirements
Interrogate and interpret large volumes of data
Conduct and support feasibility and solution options and impact analysis
Translate user stories developed by Customer Journey Developers into technical requirements
Support the organisation to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs and analysing, refining, synthesising, translating, and ensuring they are documented in a form that can be readily understood by all stakeholders.
Key Responsibilities
Accountable for producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy
Accountable for writing business requirements and user stories and epics as required
Responsible for understanding, challenging & developing our business, customers, strategic goals and how the teams operate to support the realisation of desired outcome by the team
Work in continuous close collaboration with the business and the feature team ensuring transparency of vision and requirements
Experience of coaching, mentoring, and managing junior colleagues
Articulate and quantify business impacts in a tangible manner which allows stakeholders to make informed decisions and recommendations of priority for technical solution
Manage the analysis of complex domain, cross franchise and pan group requirements for technology solutions
Must have: Number of years of BA experience: 10+
Must have: Working in Banking industry
Must have: Thorough analysis and good experience in data centralisation and creating single view of customer
Nice to have: Across multiple processes and systems or franchises
Nice to have: Understood and worked on Customer data previously

About the Company

We provide Software Development, Maintenance and Other Related IT Services, across spectrum, depending on individual client’s needs and dependability on us. Being a young and vibrant software solution company, we believe in harnessing the talent and experience of each member of our team to provide a unique flavor to our offerings within practical considerations and as per need and flexibility as expressed by our clients. We believe in working as a true partner and demonstrate transparency in all our dealings and conduct wi... Know more

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