Team Leader (Hardware, Logistics and Facilities)
On site
Canary Wharf, United Kingdom
Full Time
22-11-2024
Job Specifications
Team Leader (Hardware, Logistics and Facilities)
Working Model:On-site 5 days per week
Office Location:Canary Wharf
Salary:Up to £48k
About the Role:
Are you looking for a new role? Our client, one of the UKs fastest growing Managed Service clients are seeking a candidate to work directly with one of the most prominent and highly regarded names in Financial Services to work as Team Leader for various teams: Hardware, Logistics and Facilities function.
In this role, you'll be responsible for line management of multi-disciplinary teams (IT Engineering/Logistics) and acting as point of contact for the team responsible for various functions including break fix calls, buffer stock, logistics, shipping and asset removal service.
Your responsibilities:
Line management of their engineering and logistics team. You will be a team leader, staff mentor.
Troubleshoot and diagnose desktop related hardware issues and talk with various teams internally and externally to resolve these issues.
Gathering warranty replacement parts with charge for assets and/or fault components within the equipment's warranty period.
Produce both defined and AdHoc reports within required timeframes.
Run and manage weekly meetings when needed and provide data and information on request for monthly and quarterly review meetings.
High quality end to end delivery to the client meeting and exceeding the client's needs to position the company in a way that would lead to increased business.
Manage the shipping process of equipment between multiple locations including quotes, approvals, co-ordination, compliance and planning.
Transfer and process under your client's security procedures
Manage vendor deliveries in to determined locations including planning of resources of which you're receiving, processing all equipment deliveries to high standards and updating requests and tickets raised by users.
Keep the buffer stock in check and to the agreed threshold levels.
Requirements
Experience of planning and management is essential (such as service management, service co-ordination, shipping management, customer support management, asset management)
Good decision-making and communication skills within a business environment
Good Microsoft office suite and IT skills
Previous experience working on a customer site
Comp TIA A+ (Preferred)
ITIL Foundation (Preferred)
To be considered, please ensure you complete your application on the Computappoint website.
About the Company
With over 25 years of experience our recruiters know the industry back to front and inside out. Our success has come from their ability to be able to source not just excellent candidates but the right candidates. We are a driven and focused team with a winning formula for success based on three components; honesty, integrity and professionalism, values that are upheld by every employee. Our ethos has led to us developing many long-standing relationships with many clients and candidates alike in an ever-expanding network of ... Know more
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