IT Support Specialist - ResX360 Project
On site
Bolton, United Kingdom
£ 300 / day
Freelance
26-02-2025
Job Specifications
Job Title: IT Support Specialist - ResX360 Project
Location: Bolton, United Kingdom (Hybrid Working)
Day Rate: £300 (Inside IR35)
Job Type: 6 Month Contract
I am seeking an experienced IT Support Specialist to provide technical support for the ResX360 project. The role requires strong expertise in Microsoft Intune for device setup, deployment, and troubleshooting. The successful candidate will play a key role in ensuring smooth IT operations and providing excellent user support.
Job Responsibilities/Objectives
Provide technical support for the ResX360 project, ensuring smooth deployment and troubleshooting of IT systems.
Utilise Intune for device setup, configuration, deployment, and issue resolution.
Depending on workload, assist in IT Service Desk operations, including managing incidents, service requests, and user account administration.
Deliver high-quality customer service and technical support, ensuring efficient issue resolution and a positive user experience.
Ensure compliance and security, following IT policies, managing access control, and supporting vulnerability patching initiatives.
Troubleshoot hardware and software issues, including Windows, macOS, Office 365, and other business-critical applications.
Support on-boarding and off-boarding processes, ensuring seamless IT setup for new starters and leavers.
Contribute to continuous service improvement, identifying trends and common issues to enhance IT support efficiency.
Required Skills/Experience
The ideal candidate will have the following:
Proven experience in IT support and device management, particularly using Microsoft Intune.
Strong understanding of Windows and macOS environments, Office 365, and enterprise applications.
Experience managing IT Service Desk tickets, incidents, and service requests.
Knowledge of IT security principles, including access control, compliance, and patch management.
Strong troubleshooting skills for both hardware and software.
If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.
Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.
Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
About the Company
Fondée en 2018, Square One est une entreprise de service numérique (ESN), du Top 100 français, en pleine expansion proposant à une clientèle grands comptes de bénéficier de l’expertise et de la fiabilité de ses ingénieurs consultants pour l’analyse, le cadrage, le déploiement et l’exploitation de projets IT. Square One se positionne comme un « artisan » dédié à la transformation numérique de clients pour des activités de DevOps, de structuration cloud computing et de cybersécurité. Know more
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