EUD Analyst
On site
Southampton, United Kingdom
Freelance
26-02-2025
Job Specifications
EUD Analyst
Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic ICT environment? If so, we have the perfect opportunity for you!
Position: EUD Analyst
Contract Type: 6 month contract
Daily Rate: £175 per day, inside IR35
Working Pattern: Full Time, Onsite, Monday - Friday
Location: Southampton
Driving Required: Yes
What You'll Do:
As our EUD Analyst, you'll play a key role in ensuring high-quality service delivery for our end users.
Your responsibilities will include:
Providing stellar support to the organisations user base, minimising service disruptions.
Coordinating onboarding processes for new starters to exceed experience level agreements.
Troubleshooting and resolving EUD incidents and requests promptly.
Collaborating with the EUD Senior Engineer to ensure accurate documentation.
Identifying and implementing service improvements to enhance EUD delivery.
Engaging with a variety of stakeholders to foster positive relationships.
What we're looking for:
A strong customer experience ethos.
Excellent troubleshooting and diagnostic skills.
Effective communication abilities.
A full UK driving licence, as travel to various locations is essential.
Previous experience in ICT operational delivery.
Familiarity with Windows 10 support, smartphones, and laptops.
About the Company
Perfect placements. Speedy staffing. Tenacious testing. Who's Adecco, we hear you ask? Only the top provider of first-class HR solutions. Our consultants work with some of the best, and most exciting, companies all over the world. We equip our clients with priceless industry insight and put everything we've got into training and mentoring our candidates. We're here to match talented people with the job opportunities and employers they're looking for. On any given day we connect over 700,000 people with fulfilling opportuni... Know more
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