Credit Operation Agents
On site
Glasgow, United Kingdom
Freelance
26-02-2025
Job Specifications
Credit Operation Agents
part time, WEEKEND WORK, 16 hours per week
Contract role
Glasgow - On-site
About the role:
We are looking for Agents to support the Credit operations centre, and handle the calls that are received into the Service Centre. This role is working part time, Saturday and Sunday, totally 16 hours.
Full training will be provided for this position and the training will be contract the first 2 weeks of starting, and will be across Monday to Friday.
Responsibilities
Supporting/making credit decisions using various investigation methods and credit interpretation to determine approvals. This is in line with departmental/company policy and procedure.
You will be speaking directly to customers, store staff, contact centre staff and the business sales team to handle Decline Appeals, Referrals and Business sales.
Main KPI'S would be to maximise the number of connections while using insight to reduce fraud.
Experience
Banking or financial experience is desired but not essential as full training will be proved.
Ability to work in a multi skilled environment
Attention to detail is a must
Good problem-solving ability
Being able to manage individual and team targets
Work as part of a team
If interested and to know more about the role, please share your CV with me - (see below)
Project People is acting as an Employment Business in relation to this vacancy.
About the Company
Project People provides complete talent acquisition and management solutions at a global level whilst maintaining a flexible and localised approach. Founded in 1995 as a specialist information technology and telecommunications recruitment company, we have evolved into a leading provider of global recruitment service programmes. We work in partnership with 200 of the world's most respected organisations including Fujitsu, Ericsson, Huawei, Three, GSMA, Nokia and many others. Our key aim is to help businesses meet growth tar... Know more
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