Nuffield Health

About the Company

Welcome to Nuffield Health, the UK’s leading not-for-profit healthcare organisation*.

As a not-for-profit with no shareholders, we invest all our income back into our family of award-winning 37 hospitals, 114 fitness and wellbeing clubs, healthcare clinics, over 200 workplace wellbeing services, as well as developing flagship collaborations supporting our communities – all to realise our vision to build a healthier nation.

What makes us unique is our unrivalled award winning and industry leading network of health and wellbeing services. Only Nuffield Health has the wide-ranging expertise to provide connected care. We attract some of the best people in their specialist fields, who take a personalised approach so we can provide the best possible care and support now and in the future – wherever they are on their journey. All for the public benefit. So, it’s no surprise that we’re trusted by the NHS, Private Medical Insurers, employers and the general public to provide exceptional health and wellbeing services to the nation.

We’re committed to our vision of building a healthier nation.

Welcome to Nuffield Health. Specialists in you.

* Nuffield Health is a Registered Charity. Our objective is to advance, promote and maintain health and healthcare of all descriptions and to prevent, relieve and cure sickness and ill health of any kind, all for the public benefit. Registered Charity Numbers 205533 (England and Wales) and SC041793 (Scotland).

Listed Jobs

Company Name

Nuffield Health

Job Title

Senior Business Analyst

Job Description

Senior Business Analyst
Epsom/Hybrid | IT | Fixed-Term Contract: 12 Months | Full Time
Competitive salary, depending on experience
37.5 hours per week

Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.

As a Senior Business Analyst, you’ll bring significant business analysis experience across the full analysis change spectrum along with an awareness of appropriate business and data analysis tools and techniques. Strong verbal and written communication skills are crucial as you’ll be interacting with a range of stakeholders from across the business, as well as experts within your squad and external companies. Building credibility and strong working relationships will be critical.

Our Senior Business Analyst will act as the key business analysis interface for the business community into the technology world. This role is in our Commerce and Account Management Unit and will involve working on a range of interesting telephony and payment (including PCI) initiatives. You’ll be expected to work to define, validate and implement solutions that deliver the required business capability.

As our Senior Business Analyst, you will:

· Select analysis methods and techniques based on the specific need
· Design, develop and document business and system processes.
· Lead workshops with stakeholders and SMEs, making sure business needs are understood and challenged if required
· Undertake gap analysis (between different technologies or between requirements and solution options) and translate into options to drive business decision.
· Work with delivery managers to plan and manage analysis work.
· Work with testing team throughout project lifecycle to ensure requirements and processes for delivery are understood.

To be a successful Senior Business Analyst you will have

· In-depth knowledge of payment processing systems (e.g., card payments, mobile payments, digital wallets, and POS systems).
· Experience with unified communications (UC) systems,
· Telephony infrastructure knowledge, including call routing, IVR (Interactive Voice Response), CTI (Computer Telephony Integration), and call centre technology.
· Hands-on experience in ensuring PCI-DSS compliance within payment systems, including working with security protocols, encryption, tokenization, and secure data storage.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

London, United Kingdom

On site

26-02-2025